Last Updated: 29 July, 2023

Introduction

Welcome to ROCKPOT CATERERS, a leading catering service provider based in Ontario, Canada. At ROCKPOT CATERERS, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website (rockpot.co) or use our food catering services for events of any magnitude. By using our website or availing our catering services, you consent to the practices described in this policy.

Collection of Personal Information

We may collect personal information from you when you visit our website, make an inquiry, request our catering services, or interact with us in any way. The types of personal information we may collect include, but are not limited to:

1. Name and Contact Information: Your full name, email address, mailing address, and contact number.

2. Event Details: Information related to the event for which you require our catering services, such as the date, location, and number of guests.

3. Payment Information: Credit card details or other financial information required to process payments for our catering services.

Use of Personal Information

We use the personal information collected for the following purposes:

1. Providing Catering Services: To offer and fulfill your catering requirements for your events.

2. Communication: To respond to your inquiries, requests, and feedback.

3. Order Processing: To process and manage orders for our catering services.

4. Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers and updates about our services.

5. Compliance: To comply with legal and regulatory requirements.

Protection of Personal Information

We take appropriate measures to protect the personal information we collect and maintain. We have implemented security measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal information.

Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information with trusted service providers who assist us in delivering our catering services or supporting our website operations. These service providers are bound by confidentiality agreements and are only allowed to use your personal information for the specific purposes for which we engage them.

Website Analytics and Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our site. This helps us analyze website traffic, improve our website’s functionality, and provide personalized content. You can manage your cookie preferences through your browser settings.

Your Choices

You have the right to access, update, or delete your personal information held by ROCKPOT CATERERS. If you wish to exercise any of these rights or have any questions or concerns about our Privacy Policy, please contact us at info@rockpot.co or call us at +16479048891.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website, and the date of the latest update will be mentioned at the top of the policy.

By using our website or availing our catering services, you agree to the terms outlined in this Privacy Policy.

Thank you for choosing ROCKPOT CATERERS. We value your privacy and strive to provide exceptional catering services for your events.